Santa's Selection Policy

I was discussing potential Christmas present options with my four year old son when it occurred to  me that, much like the TL, Santa has his own selection policy. As a timely opportunity to synthesise recently read information I thought I might write it out for him. Obviously I'm still in the early days of ETL503, so don't expect this to be too perfect.

• User Needs Analysis

The following questions should be asked and a reasoned judgement reached. A particularly strong response in one area may override all other considerations, eg. ardency of request or noise considerations.

Is there a patron-requested item for consideration?

Does the user already have this toy, or one similar?

Does the toy look exciting, but actually get quite boring after 30 mins?

How much mess will the gift create?

Is there any educational value to the item?

Will the user's family find this intensely irritating? e.g electronic tunes, repetitive messages, flashing lights.

• Delivery Method

Real world items will be delivered via Reindeer Sleigh.

E-items may be represented in gift form via a card or voucher.

Returns will not be accepted.

• Delivery Schedule

Annual delivery on 25th December for all Australian items.

• Payment

Santa does not require payment.

• Licence Agreement

The user must accept agreement of the licence for the following 12 month period, to be nice, not naughty.

Failure to fulfil the licence agreement will disqualify the user from further deliveries.